Independent Australian services
Find help that fits what you need
Pilot version · Updated 3 September 2026
You do not need to wait for Recovery Connect or know exactly what to ask for. Choose the option closest to what is happening right now.
Is someone in immediate danger?
For a life-threatening emergency, suspected overdose, severe medical symptoms, violence or an immediate risk of harm, call Triple Zero now.
Not sure what to say?
You can begin with: “I’m calling about alcohol or drug use and I’m not sure where to start.” You can also say whether the concern is for you or someone else, and whether anyone is in immediate danger.
Alcohol and other drugs
National Alcohol and Other Drug Hotline
Free, confidential information, support and referral for your own or someone else’s alcohol or drug use. Available 24/7, with South Australian service hours noted by the department.
Counselling Online
Free, confidential online alcohol and drug counselling and support across Australia, available 24/7.
Crisis and mental health
Lifeline
Free, confidential crisis support by phone, text or online chat, 24 hours a day.
Suicide Call Back Service
Free nationwide telephone and online counselling for people affected by suicide.
Beyond Blue Support Service
Free, confidential brief counselling for anxiety, depression and mental wellbeing, available 24/7.
Family and culturally safe support
Family Drug Support
Support for families and friends of people who use substances, including bereaved families. The national support line is available 24/7.
13YARN
Confidential, culturally safe crisis support with Aboriginal and Torres Strait Islander Crisis Supporters, available 24/7.
Medical advice and local services
healthdirect
Talk to a registered nurse for health advice, or use the Service Finder to locate doctors, pharmacies and other health services near you.
Optional personal worksheet
My next-step support plan
You can fill this in for yourself before a difficult moment. Recovery Connect does not save or receive anything entered here. Avoid confidential details if you are using a shared device.
Service information checked 3 September 2026. These organisations are independent of Recovery Connect. Availability can change; check the organisation’s official website. Recovery Connect does not provide medical advice, diagnosis, treatment or emergency response.